Merge Right – Bringing Together Cultures, Customers, and Practices When Companies Integrate

Please note: AABB reserves the right to make updates to this program.

Wednesday, May 20, 2020
2:00 – 3:00 PM (ET) 7:00 – 8:00 PM (GMT)
Master Program Number: 20EL-535 (see program format numbers below under Registration)

Educational Track: Leadership Management
Topic: Transfusion Medicine
Intended Audience: CEOs, CFOs, COOs, Directors, Hospitals, Hospital Blood Banks, HR Personnel, Immunohematology Reference Labs (IRL’s), Laboratory Staff, Managers/Supervisors, Medical Directors
Teaching Level: Intermediate

Director/Moderator: Michael Passwater, MT(ASCP)SBB,DLM, CSSGB(ASQ), Blood Bank Manager, UF Health Shands Hospital, Gainesville, FL
Speaker: John Armitage, MD, CEO, Oklahoma Blood Institute, Oklahoma City, OK

Learning Objectives

After participating in this educational activity, participants should be able to:

  • Identify challenges and solutions to bringing together staff and customers when companies merge.
  • Explain the concept and importance of both individual and corporate resiliency to thriving through major change.
  • Explain the stages of an organizational change initiative, and strategies to implement and receive change.

Program Description

This program is designed to offer insights into the successful blending of staff, customer bases, and practices when blood centers, hospitals, and laboratories integrate. Strategies for creating and sustaining corporate mission and culture, as well as implementing and receiving change will be shared.


   Program #
Single Viewer: Live Register20EL-535-2035
Single Viewer: On-Demand Register20EL-535-4035
Group Viewing: Live Register20EL-535-6035
Group Viewing: On-Demand Register20EL-535-8035
Group Viewing: Live & On-Demand Register20EL-535-9935

Continuing Education Credit

AABB estimates both the live and on-demand version of this eCast each to be eligible for 1 continuing education credits/contact hours for Physicians, California Nurse, California Lab Personnel, Florida Lab Personnel and General Participation credit. The final number of credit(s) and credit types awarded for this program (live or on-demand) will be determined by the program duration. For more information on each credit type please visit our Continuing Education Credits webpage.

Disclosures for the planners of this event can be found here. Disclosures for the program faculty are provided at the beginning of the program.

Speaker Biography

Dr. John Armitage serves as the chief executive officer for Oklahoma Blood Institute, part of the sixth largest non-profit blood collector in America. Prior to joining Oklahoma Blood Institute in 2007, Dr. John Armitage led blood center operations in Roanoke, VA, Johnstown, PA, and New Brunswick, NJ. He began his blood banking career as a medical officer for the American Red Cross in Charlotte, NC. He holds a medical doctorate from Duke University School of Medicine and a Bachelor of Arts (majoring in history) from Yale University. He received his training in transfusion medicine from the University of Texas Southwestern Medical Center and [Carter] BloodCare in Dallas, TX. He is founder and chairman of board for the Global Blood Fund and is a member of the executive committee of the board of directors for America’s Blood Centers. He is a member of the board of trustees for the Oklahoma School of Science and Math and on the advisory boards of United Way of Central Oklahoma and LifeSharer of Oklahoma. He is a donor of whole blood and plateletpheresis units, coordinator for All Souls’ Episcopal Church’s blood drives, and co-creator of the Thank-the-Donor web app that harnesses expressions of gratitude.