Pathogen Reduction: Worth the Effort? World-Class Quality: Introducing the Quality System Essentials 2011 Platelets: From Bandages to Swiss-Army Knives Electronic Aids Add Innovation to Transfusion Safety 2011-12 Board of Directors Elected, Bylaws Amendments Ratified A Four-Step Plan to Manage a Transfusion Service Audit Speaking to This Year's Award Recipients Six Sigma in Recruitment and Collections Annual Meeting Session Focuses on Bringing RFID to the Blood Industry; Clive Hohberger Awarded ICCBBA One World Award Boston: City of Firsts