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AABB > Resource Center > Marketplace > Ordering Information

Ordering Information 

Order online.

Print out an order form if you prefer to Fax or mail your order.

Download the print Publications Catalog (PDF)  

Shipping & Handling Price Chart

Shipping & Handling for US Orders

For Orders (UPS Ground) Add
Up to $59.00 $10
$59.01 - $99.00 $12
$99.01 - $299.00 $16
$299.01 - $599.00 $18
$599.01 and up $21

Outside the US (including Puerto Rico)

For Orders (UPS Intl.) Add
Up to $59.00 $20
$59.01 - $99.00 $30
$99.01 - $249.00 $45
$249.01 - $349.00 $75
$349.01 - $499.00 $100
$499.01 - $649.00 $130
$649.01 and up $150

AABB Member Discounts

As one of the many benefits of AABB membership, members are entitled to discounts of up to 40% on AABB publications. In order to honor the member discount price, please log-in using your member ID at check out.

Maryland residents add 6% sales tax. Maryland tax-exempt hospitals should include their tax-exempt number to avoid the sales tax.

Payment Terms

Payment must be made in U.S. dollars in the form of a check payable to AABB, we also accept Visa, MC, AMEX, Discover and Diners Club. Please allow two to three weeks shipping for international orders not placed online.

Purchase Orders

Purchase orders without accompanying payment will be accepted only from city, state and federal agencies. This must
be a standard government form issued by the purchasing office of the city, state or federal treasury.

Return Policy

A book may be returned for any reason for exchange, refund or credit when sent to AABB, along with the packing slip, postmarked within 21 days of receipt. Returns must be fully prepaid and packed so that they arrive undamaged (unless the return is due to a defect). Any book defaced, damaged or marked by the purchaser will not be accepted. CDs with a broken security seal may not be returned.

BrightKey Inc.
Attn: AABB Returns
1780 Crossroads Drive
Odenton, MD 21113

Course Adoptions

Many AABB publications are valuable resources for the classroom. AABB will provide instructors with an examination copy of the book for possible classroom application. To receive this, an instructor must provide AABB with the school’s name, course and estimated enrollment. The examination copy will be sent along with an invoice for the purchase price. This charge will be canceled if an order for 10 or more books is placed within 15 days, thereby providing the instructor with a complimentary copy of the text. If the book is not adopted, the instructor must either send payment for the book or return the book to AABB.

Library Orders

AABB is pleased to provide a 10 percent discount off the nonmember price to all libraries and bookstores. For more  information contact the AABB Sales Department at sales@aabb.org or call +1.866.222.2498 (8:30 am – 5:00pm ET). Be sure to include shipping and handling charges.

Distributors

AABB welcomes inquiries about possible distribution and resale of AABB publications. For more information please contact the AABB Sales Department at sales@aabb.org  or call +1.866.222.2498. 

Student Pricing

Students are entitled to receive the member price for all publications.Students must call AABB sales at +1.866.222.2498 within the U.S. or +1.301.215.6489 internationally (8:30 am – 5:00 pm ET).

Reprint Service

For books no longer available in the bookstore, AABB can provide you with these hard-to-find resources. For more information, please contact the AABB Sales Department at sales@aabb.org  or by phone at +1.866.222.2498 (8:30 am – 5:00 pm ET).

Online Ordering

Ordering is easy. You can order online and receive your publications faster. Once you place your order, please allow five to seven business days in the United States and seven to ten business days for most international orders to be delivered.

Mail-in Order Form

Delivery for all orders is dependent upon product availability. Once the order has been received, please allow seven to ten business days for delivery. For most international delivery, please allow 10 to 15 business days. To ensure prompt delivery of your publication(s), please include this order form with payment.

Next-Day Services

For next-day services, call +1.866.222.2498 by noon ET in the U.S. (GMT – four hours) Monday - Friday (excluding holidays) and receive your order by the next business day. Additional charges apply.

Our Commitment to You

If you are not 100 percent satisfied with any product you purchase from AABB, please call and give us the opportunity to  make it right. We want you to be completely satisfied with every product you purchase. Contact our Customer Service Department at +1.866.222.2498 within the U.S.and +1.301.215.6489 internationally.

Contact Information

AABB Customer Support
8101 Glenbrook Road
Bethesda, MD 20814
Phone: +1.866.222.2498
+1.301.215.6489
Fax: +1.301.951.7150
Email: sales@aabb.org

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