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Individual Donor Assessment Training PART II: Navigating IDA Conversations Course


This 60-minute training course is offered online as independent, self-paced study through AABB’s Education Platform.

The program’s goal is to help you feel more prepared to navigate challenging interactions with donors with an affirming, sex-positive approach. The program highlights include:

  • Exploring techniques to respond to challenging conversations and de-escalate conflict.
  • Toolset of key messages and phrases to enable sex-positive, respectful verbal and nonverbal communication with potential donors.
  • Identify approaches to create a welcoming experience that leads to long-standing relationships with donors.

After registering, each learner will receive automatic access to the program. Continuing education credit is not available for this training course.

IMPORTANT: This course builds on the content presented in Individual Donor Assessment Training PART I: Foundational Course. If you have not registered and/or completed this course, please do so before starting this Navigating Conversations course.

Thank you to the following sponsors, who have provided generous support to AABB to create ongoing IDA education and resources:

Mallinckrodt Pharmaceuticals

Terumo Blood and Cell Technologies

List Price: Free

Member Price: Free