This course is developed for the early-career laboratory professional to provide a foundation in Quality Systems and Quality Management. It is comprised of six (6) modules covering key topic areas (view the syllabus for more information):
The key topic areas cover elements relevant to developing an understanding of the fundamentals of a Quality program. Each module includes a video, additional supporting reading materials and knowledge checks. At the conclusion of each module, learners are provided three knowledge check questions designed to reinforce learning (two attempts on each knowledge check are provided). Although there is no required passing score, learners are encouraged to review the appropriate sections of the video or reading materials when questions are missed to ensure a better understanding of the content.
Upon completion of this course, learners should be able to:
This course is offered online as independent, self-paced study through AABB’s Education Platform. After registering for the course, each learner will receive automatic access to the program. Access is granted for one year from the date of registration.
Individual Registration Pricing:
Discount for Multiple Registrations:
Individuals can register online via the AABB Store. Individuals will be prompted to create an account if they do not already have an established account in the Store. Payment confirmation will be provided immediately after registering.
Institutions that want to purchase registrations for learners must complete and return the Institutional registration form. Payment confirmation will be provided within 2-5 business days.
Module 1: Quality System Basics
Key points covered include the importance of Quality, and an overview of Quality Systems and Quality Management System. Module includes:
Module 2: Organization, Facilities, Resources
Key points covered include organization, executive management, and training and competence. Module includes:
Module 3: Equipment and Suppliers
Key points covered include equipment, suppliers and incoming supplies. Module includes:
Module 4: Process Control
Key points covered include process control, validation, and change control. Module includes:
Module 5: Documents, Records and Nonconformances
Key points covered include documents, document control, nonconformances and errors. Module includes:
Module 6: Audits and Corrective/Preventive Action
Key points covered include audits, quality monitors, and corrective/preventative action. Module includes:
Watch the video for each module, review the additional reading materials and complete the knowledge checks provided with each module. Learners can view the modules multiple times during their access period. After completing all the modules, a course evaluation is required before the course is marked as complete and continuing education credits are awarded. Since this is a self-paced program, learners may decide how much time is needed to review and study the materials. It is estimated the course will take approximately 2-3 hours to complete.
This course is eligible for three (3) continuing education credits/contact hours for General Participation, California Nurse, California Lab Personnel or Florida Lab Personnel. The number and type of credits awarded for this course was determined by the estimated program completion time. This course is not eligible for continuing medical education credit for physicians. For more information on each credit type please visit AABB’s Continuing Education Credits webpage. A continuing education certificate of completion will be immediately provided upon reviewing all modules and completion of the course evaluation. Learners will also be able to access the continuing education certificate in the My Transcripts section of the AABB Education Platform.
This course was developed and presented by Holly M. Rapp, BS, MT(ASCP)SBB, CQA(ASQ), CMQ/OE. After graduating from Alderson-Broaddus College in Philippi, WV with a degree in Medical Technology, Rapp spent more than two decades as a medical technologist with supervisory roles at various hospitals and blood centers across the United States. In 1999, she joined AABB as a lead assessor and was promoted to AABB’s Director of Accreditation and Quality in 2002, a position she held until she retired in 2017. Rapp is recognized internationally as an expert in Quality in the blood and biotherapies field, and now helps facilities around the world develop and maintain quality assurance programs as an independent consultant. Rapp is based in Myrtle Beach, SC.