Meet Our Consultants

AABB Consulting Services

AABB Consulting Services has more than 50 years of history and experience - and we bring this expertise to every client with whom we work. The AABB Consulting Services team and the consultants with whom we contract are experts in the blood and biotherapies field. Each AABB expert brings a unique set of experience and skills, and we are fortunate to be able to attract these highly qualified and knowledgeable individuals through our vast AABB network. We have been growing significantly and continue to add to our team to better address our clients' needs.

Mary Elizabeth “Liz” Smith, MLS(ASCP)SBB, CQA(ASQ)


Mary Elizabeth “Liz” Smith, MLS(ASCP)SBB, CQA(ASQ)


More than 25 years of transfusion medicine and cellular therapy experience with more than 14 years as an AABB assessor.

Lok Tse, MS, MBA, MLS(ASCP)CMSBBCM, CSSMBB, APRM


Lok Tse, MS, MBA, MLS(ASCP)SBBCM, CSSMBB, APRM


More than 25 years of experience in transfusion medicine with expertise in transfusion service and blood donor center operations management, and blood bank information system implementation.

William G. “Bill” Ward, MT(ASCP)DLM, LSSGB


William G. “Bill” Ward, MT(ASCP)DLM, LSSGB


More than 25 years' experience in cellular therapies innovation and leadership.

Kevin J. Belanger, DHA, MA, MS, MT(ASCP)SBB


Kevin J. Belanger, DHA, MA, MS, MT(ASCP)SBB


Retired blood donor center CEO and U.S. Army lieutenant colonel with more than 35 years in transfusion medicine.

Karen Royster


Karen Royster


More than 30 years of experience in transfusion medicine and the clinical laboratory with emphasis on quality management and blood bank computer system implementation and more than 20 years as an AABB Assessor.

Jennifer Chain, PhD, CABP


Jennifer Chain, PhD, CABP


Dr Chain has 28 years of scientific experience spanning T cell research, product development, blood banking, and cell therapy.

Joseph Connor, MD


Joseph Connor, MD


Connor is a medical director at UW Health and associate professor of pathology and laboratory medicine. His interests include transfusion-based research, patient blood management and use of electronic decision support in transfusion practice.

Chris Briggs


Chris Briggs, MS


Chris Briggs is an accomplished EMS professional with more than 20 years of experience in the industry.

Christie Malone, MT(ASCP)SBB, CABP


Christie Malone, MT(ASCP)SBB, CABP



Christine Bales, BS, MT, I(ASCP), CQA (ASQ)


Christine Bales, BS, MT, I(ASCP), CQA (ASQ)


Christine Bales, AABB’s vice president, global impact, serves as an expert in quality management systems for blood centers and transfusion services.

Diane de Coning, BSc


Diane de Coning, BSc


Diane de Coning joined AABB in 2012 and is currently the project director for Africa, conducting technical assistance activities in numerous international countries.

Packages, Pricing and More Information

Reach out to AABB Consulting Services today to profit from AABB's 50 years of consulting experience within the blood and biotherapies field.


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Alternatively, contact Andrea Michaud, AABB’s director of consulting and technical projects, at amichaud@aabb.org to learn more about AABB Consulting Services.